Knowledge management and reference services

被引：45

作者：

Gandhi, S ^{[1
]}

机构：

[1] Harcourt Educ Orlando, Orlando, FL USA

来源：

JOURNAL OF ACADEMIC LIBRARIANSHIP | 2004年 / 30卷 / 05期

关键词：

D O I：

10.1016/j.acalib.2004.06.003

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

Many corporations are embracing knowledge management (KM) to capture the intellectual capital of their employees. This article focuses on KM applications for reference work in libraries. It defines key concepts of KM, establishes a need for KM for reference services, and reviews various KM initiatives for reference services.

引用

页码：368 / 381

页数：14