Teaching non-technical skills: the patient centered approach

被引:13
作者
Casali, Gianluca [1 ]
Lock, Gareth [2 ]
Novoa, Nuria M. [3 ]
机构
[1] Univ Hosp Bristol NHS Fdn Trust, Thorac Surg, Bristol, Avon, England
[2] Human Syst Consulting Ltd, Malmesbury, England
[3] Univ Hosp Salamanca, Serv Thorac Surg, Salamanca, Spain
关键词
Non-technical skills; safe surgery; safety culture; adverse events; communication; situational awareness; CREW RESOURCE-MANAGEMENT; UNINTENDED EVENTS; DECISION-MAKING; ADVERSE EVENTS; HUMAN ERROR; SAFETY; CARE; SYSTEMS; COMMUNICATION; FRAMEWORK;
D O I
10.21037/jtd.2019.01.48
中图分类号
R56 [呼吸系及胸部疾病];
学科分类号
摘要
The surgical setting is a highly complex environment where, in ideal conditions, everything should be under control to ensure a positive outcome. However, the existing complexity opens the possibility for multiple failures along the process and many of those failures are related to what is call the non-technical skills of the members of the team. We cannot eradicate human error, but we can try to avoid future mistakes in our daily practice introducing the awareness for providing a high-quality care in which patient safety is crucial. This paper presents an easy approach to concepts and teaching possibilities of those non-technical skills.
引用
收藏
页码:2044 / 2053
页数:10
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