Technical Decomposition Approach of Critical to Quality Characteristics for Product Design for Six Sigma

Product Design for Six Sigma (DFSS) approach is a structural and disciplined methodology driven by critical to quality characteristics (CTQs). How to identify and decompose the CTQs is the kernel part in the DFSS process. Traditional method only depends on the quality function deployment (QFD) matrix to flow down CTQs roughly. The paper puts forward a novel technical approach for CTQs decomposition from customer requirements into critical technical parameters based on the relational tree. Specifically, this approach emphasizes the systematic process and quantitative computation on quality relation weight. In order to specify the object of product DFSS, the connotation and evolution model of CTQs are created first. Then along the product development process, a decomposition measure for relational tree of CTQs is studied based on the functional and physical trees in Axiomatic Design (AD). And the quality relation weight computation of its nodes by means of Rough Set and fuzzy Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) is explored. Finally, an application on a car body noise vibration harshness (NVH) improvement, as an example, is given, and the decomposition process of NVH related with the functional and physical trees as well as its node weights computation algorithm are expounded in detail. Copyright (C) 2009 John Wiley & Sons, Ltd.