Human Factors and Quality Improvement

被引:11
作者
Handyside, James [1 ]
Suresh, Gautham [2 ]
机构
[1] Vermont Oxford Network, NICQ Projects, Burlington, VT 05401 USA
[2] Childrens Hosp Dartmouth, Dept Pediat, Dartmouth Hitchcock Med Ctr, Lebanon, NH 03756 USA
关键词
Human factors; Quality improvement; Ergonomics; PREVENTABLE ANESTHESIA MISHAPS; TASK-ANALYSIS; DESIGN; ALARMS; MODEL;
D O I
10.1016/j.clp.2010.01.007
中图分类号
R71 [妇产科学];
学科分类号
100211 ;
摘要
Human factors analysis (HFE) presents a formidable contribution to quality improvement (QI) in the neonatal intensive care unit (NICU). The science behind the fundamental principles concerning the design of work systems that match the needs of the people who work in them is sound and is applied widely in other safety critical situations. Early application of HFE in NICUs has shown the usefulness of these methods for frontline teams working to improve quality, reliability, and safety. The inclusion of human factors considerations in the design of structure and process has the potential to improve outcomes for patients and families and to improve the comfort and usability of work systems for providers who work in them. New technologies and continual change must be informed and designed through the application of HFE methods and principles to realize the full potential of QI.
引用
收藏
页码:123 / +
页数:19
相关论文
共 51 条
[1]  
[Anonymous], ERGONOMIC DESIGN PEO
[2]  
*ANSI AAMI, 2001, HUM FACT DES PROC ME, P74
[3]   HUMAN PROBABILITY MATCHING BEHAVIOR IN RESPONSE TO ALARMS OF VARYING RELIABILITY [J].
BLISS, JP ;
GILSON, RD ;
DEATON, JE .
ERGONOMICS, 1995, 38 (11) :2300-2312
[4]   Innovative working schedule: introducing one short nap during the night shift [J].
Bonnefond, A ;
Muzet, A ;
Winter-Dill, AS ;
Bailloeuil, C ;
Bitouze, F ;
Bonneau, A .
ERGONOMICS, 2001, 44 (10) :937-945
[5]  
Carayon P., 2007, Handbook of human factors and ergonomics in health care and patient safety
[6]   PREVENTABLE ANESTHESIA MISHAPS - STUDY OF HUMAN-FACTORS [J].
COOPER, JB ;
MCPEEK, B ;
LONG, CD ;
NEWBOWER, RS .
ANESTHESIOLOGY, 1978, 49 (06) :399-406
[7]   Preventable anesthesia mishaps: a study of human factors (Reprinted from Anesthesiology, vol 49, pg 399-406, 1978) [J].
Cooper, JB ;
Newbower, RS ;
Long, CD ;
McPeek, B .
QUALITY & SAFETY IN HEALTH CARE, 2002, 11 (03) :277-282
[8]   TIMED EXPOSURE TO BRIGHT LIGHT IMPROVES SLEEP AND ALERTNESS DURING SIMULATED NIGHT SHIFTS [J].
DAWSON, D ;
CAMPBELL, SS .
SLEEP, 1991, 14 (06) :511-516
[9]   Towards a model for the study of written procedure following in dynamic environments [J].
de Brito, G .
RELIABILITY ENGINEERING & SYSTEM SAFETY, 2002, 75 (02) :233-244
[10]  
Degani A., 1990, Human Factors of Flight-deck Checklists: The Normal Checklist