Process mapping in successful ERP implementations

被引：57

作者：

Okrent, MD ^{[1
]}

Vokurka, R

机构：

[1] So Connecticut State Univ, New Haven, CT 06515 USA

[2] Texas A&M Univ, Corpus Christi, TX USA

来源：

INDUSTRIAL MANAGEMENT & DATA SYSTEMS | 2004年 / 104卷 / 8-9期

关键词：

process analysis; process mapping; business processes; resource management;

D O I：

10.1108/02635570410561618

中图分类号：

TP39 [计算机的应用];

学科分类号：

081203 ; 0835 ;

摘要：

This paper discusses the six core business processes and supporting technology that are impacted by an enterprise resource planning (ERP) implementation. It begins with a brief history of the evolution of ERP and the information systems technology that enabled its development. A discussion of project implementation team preparations is followed by a description of process mapping and its significance to the success of an ERP implementation. Highlights of "As-Is" and "To-Be" process mapping and change management conclude the paper.

引用

页码：637 / 643

页数：7