Smoothly Extending e-Tourism Services with Personalized Recommendations: A Case Study

被引:0
|
作者
Cremonesi, Paolo [1 ]
Garzotto, Franca [1 ]
机构
[1] Politecn Milan, Dept Elect Informat & Bioengn, I-20133 Milan, Italy
来源
E-COMMERCE AND WEB TECHNOLOGIES, EC-WEB 2013 | 2013年 / 152卷
关键词
Recommender systems; E-tourism; Evaluation;
D O I
暂无
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
Our research explores the influence of recommendations on the quality of the user experience (UX) in the e-tourism domain.. We are interested in the effects of smoothly introducing recommenders in existing commercial e-tourism system and to explore the benefits of recommendations in different conditions of availability of tourism services (which has a dynamic nature and typically depends on tourism flows in different seasons). The paper presents a wide empirical study (240 participants) that addresses the above issues and has been carried on in cooperation with a large hotel reservation provider (Venere. com - a company of Expedia Inc.).
引用
收藏
页码:174 / 181
页数:8
相关论文
共 29 条
  • [1] Personalized Tourism Recommendations and the E-Tourism User Experience
    Yang, Xinran
    Zhang, Liaoniao
    Feng, Zixin
    JOURNAL OF TRAVEL RESEARCH, 2024, 63 (05) : 1183 - 1200
  • [2] CONSUMER BEHAVIOR IN E-TOURISM SERVICES: A CASE OF TAIWAN
    Bajpai, Akansha
    Lee, Cheng-Wen
    TOURISM AND HOSPITALITY MANAGEMENT-CROATIA, 2015, 21 (01): : 1 - 17
  • [3] E-TOURISM AND TOURISM SERVICES CONSUMER PROTECTION
    Nedelea, Alexandru
    Balan, Alina
    AMFITEATRU ECONOMIC, 2010, 12 (28) : 492 - 503
  • [4] Modelling e-Tourism Services and Bundles
    Scicluna, James
    Steinmetz, Nathalie
    INFORMATION AND COMMUNICATION TECHNOLOGIES IN TOURISM 2011, 2011, : 403 - 415
  • [5] Personalized E-Tourism Attraction Recommendation based on Context
    Wei, Chang
    Ling, Ma
    2013 10TH INTERNATIONAL CONFERENCE ON SERVICE SYSTEMS AND SERVICE MANAGEMENT (ICSSSM), 2013, : 674 - 679
  • [6] An approach for recommending contextualized services in e-tourism
    Casillo M.
    Clarizia F.
    Colace F.
    Lombardi M.
    Pascale F.
    Santaniello D.
    Information (Switzerland), 2019, 10 (05)
  • [7] An Approach for Recommending Contextualized Services in e-Tourism
    Casillo, Mario
    Clarizia, Fabio
    Colace, Francesco
    Lombardi, Marco
    Pascale, Francesco
    Santaniello, Domenico
    INFORMATION, 2019, 10 (05):
  • [8] Orchestrating innovation networks in e-tourism: A case study
    Plaza, Beatriz
    Galvez-Galvez, Catalina
    Gonzalez-Flores, Ana
    AFRICAN JOURNAL OF BUSINESS MANAGEMENT, 2011, 5 (02): : 464 - 480
  • [9] Development plans and the state of e-tourism: Case study in Novi Sad
    Josanov-Vrgovic, Ivana
    Savic, Ninoslava
    Josanov, Borislav
    Vrgovic, Petar
    AFRICAN JOURNAL OF BUSINESS MANAGEMENT, 2011, 5 (07): : 2545 - 2550
  • [10] Value Chain & Profit Model Analysis in E-tourism and Case Study
    Du, Meixian
    Lao, Guoling
    2008 4TH INTERNATIONAL CONFERENCE ON WIRELESS COMMUNICATIONS, NETWORKING AND MOBILE COMPUTING, VOLS 1-31, 2008, : 8294 - 8297