Linking supply chain strategy and processes to performance improvement

This paper proposes a model that will assist companies, particularly the small and medium-sized enterprises, assess their performance by prioritizing supply chain processes and selecting an adequate strategy under various market scenarios. The outlined model utilizes and integrates the SCOR framework standard processes and AHP approach to construct, link, and assess a four level hierarchal structure. The model also helps SMEs put more emphasis on supply chain operations and management. The use and benefits of the proposed model are illustrated on a case of a family owned, medium-sized manufacturing company. (C) 2014 Elsevier B.V. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/3.0/).