ISO 9001 certification and failure risk: any relationship?

被引:9
作者
Franceschini, Fiorenzo [1 ]
Galetto, Maurizio [1 ]
Mastrogiacomo, Luca [1 ]
机构
[1] Politecn Torino, Dept Management & Prod Engn DIGEP, Corso Duca Abruzzi 24, I-10129 Turin, Italy
关键词
ISO; 9001; ISO 9000 family standards; quality certification; corporate performance; risk of failure; QUALITY MANAGEMENT-SYSTEMS; ISO-9000; IMPACT; IMPLEMENTATION; FIRMS;
D O I
10.1080/14783363.2016.1253466
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
The goal of this paper is to investigate the existence of a possible connection between Quality Management System certifications according to the ISO 9001 standard and the failure risk of a company. A sample of Italian manufacturing companies is studied in the period 2008/2010, characterised by the beginning of a severe economic crisis. The risk of failure of the companies is estimated by synthetising a set of economic/financial indexes extracted from their balance sheet. The obtained index is assumed as the response variable subject to the effects of multiple factors: company size, regional development and certification. Preliminary results show the significance of the analysed factors.
引用
收藏
页码:1279 / 1293
页数:15
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