Stakeholders' Relationships in Local e-Government: An Analysis of Two (Fuzzy) Pictures

被引：0
|
作者：
Valdes Conca, Jorge [1 ]
de Juana Espinosa, Susana [1 ]
Canos-Daros, Lourdes [2 ]
机构：
[1] Univ Alicante, Dept Org Empresas, Alicante, Spain
[2] Univ Politecn Valencia, Dept Org Empresas, ROGLE, Valencia, Spain
来源：
VISION 2020: SUSTAINABLE ECONOMIC DEVELOPMENT, INNOVATION MANAGEMENT, AND GLOBAL GROWTH, VOLS I-IX, 2017 | 2017年
关键词：
E-government; Spain; Fuzzy numbers; local government stakeholders; longitudinal analysis; INFORMATION; SUCCESS; IMPACT; MEDIA; MODEL;
D O I：
暂无
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
This research aims, on the one hand, to examine if Spanish local governments changed the quality of their e-relationships with their stakeholders over time; and, on the other hand, to reveal if there are there any common factors underlying these changes. To do so, the IT experts of nine Spanish municipalities have provided their perceptions of this quality twice, in 2005 and 2014, which have been analyzed with fuzzy ordering techniques to establish a ranking of best to worst relationships. The results show that, although variations have occurred, further research must be done to understand the causes of these variations.
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页码：5192 / 5198
页数：7
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