The Role of Quality Measurements in Enhancing the Usability of Mobile Learning Applications during COVID-19

被引:28
作者
Almaiah, Mohammed Amin [1 ]
Hajjej, Fahima [2 ]
Shishakly, Rima [3 ]
Lutfi, Abdalwali [4 ]
Amin, Ali [5 ]
Awad, Ali Bani [6 ]
机构
[1] King Faisal Univ, Coll Comp Sci & Informat Technol, Dept Comp Networks, Al Hasa 31982, Saudi Arabia
[2] Princess Nourah bint Abdulrahman Univ, Coll Comp & Informat Sci, Dept Informat Syst, POB 84428, Riyadh 11671, Saudi Arabia
[3] Ajman Univ, Coll Business Adm, Management Dept, Ajman 346, U Arab Emirates
[4] King Faisal Univ, Coll Business, Al Hasa 31982, Saudi Arabia
[5] Jordan Univ Sci & Technol, Fac Engn, Ar Ramtha 3030, Jordan
[6] King Faisal Univ, Deanship Dev, Al Hasa 31982, Saudi Arabia
关键词
mobile learning; quality measurements; COVID-19; distance learning; TECHNOLOGY ACCEPTANCE MODEL; FUNCTIONAL REQUIREMENTS; UNIVERSITY; STUDENTS; USAGE;
D O I
10.3390/electronics11131951
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Despite numerous studies offering some evidence about the significance of quality measurements in enhancing the success of m-learning applications, there are still limited studies about the role of quality measurements in promoting the usability of mobile learning systems. Therefore, our study explores the role of quality measurements in promoting the usability of m-learning systems during COVID-19. The results revealed that the service quality, information quality and system quality are the most important factors affecting mobile learning usability among learners during COVID-19. Moreover, these findings are valuable for classifying the significance of these quality elements, which provide guidance on assigning quality aspects to improve this mobile learning usage during COVID-19 in higher education institutions.
引用
收藏
页数:18
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