Managerial cognition, emergency preparedness and firm's emergency response performance

Building on cognitive classification theory, schema theory and accident-causing theory, this article aims to examine the effect of firms' managerial cognition on emergency preparedness behavior, and their emergency response performance. Data were collected through cross-sectoral survey method on 271 Chinese firms across manufacturing and mining industries. Results of structural equation modeling indicated that cognitive complexity was associated positively with multiple dimensions of emergency preparedness (information, resource and system preparedness). Cognitive focus was associated negatively with emergency preparedness. We also found information, resource and management system-wide preparedness can improve emergency response performance significantly. Based on the findings, this paper gives practical implications for firms to prevent and respond to emergencies. Integrating and articulating diverse information and knowledge sources, as well as direct and/or vicarious experience, reduce the likelihood of unexpected emergencies unplanned responses.