Stressors and job outcomes in sales: a triphasic model versus a linear-quadratic-interactive model

被引:70
作者
Bhuian, SN
Menguc, B
Borsboom, R
机构
[1] Louisiana Tech Univ, Coll Adm & Business, Dept Management & Mkt, Ruston, LA 71272 USA
[2] Fac Business, Dept Mkt, St Catharines, ON L25 3A1, Canada
[3] Mt Designs, Christchurch, New Zealand
关键词
role stressor; job stress; work-family conflict; job satisfaction; life satisfaction; performance;
D O I
10.1016/S0148-2963(03)00132-2
中图分类号
F [经济];
学科分类号
02 ;
摘要
This exploratory study examines if salespersons' job satisfaction, life satisfaction, performance, and turnover intention exhibit cyclical behaviors with three distinct phases, triphasic, due to increasing levels of role ambiguity, role conflict, job stress, and work-family conflict. This perspective is compared with corresponding linear, quadratic, and interactive relationships. (C) 2003 Elsevier Inc. All rights reserved.
引用
收藏
页码:141 / 150
页数:10
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