The concept of work engagement (WE) has aroused the interest of many scholars. However, there has been limited academic research in examining how authentic leadership (AL) can influence WE, which consequently influences organizational citizenship behavior (OCB) and task performance (TP). In particular, this study divides WE into cognitive engagement, emotional engagement, and physical engagement to fully reflect the engagement theory. This study introduces three dimensions of WE and tests the theoretical model to validate cognitive engagement, emotional engagement, and physical engagement. Empirical testing using a survey of 151 employees of retail travel agencies in Taiwan revealed that the AL can influence cognitive engagement, emotional engagement, and physical engagement, and also OCB and TP. These analysis results can assist vendors to implement OCB and TP through WE and AL.
机构:
Inst Univ Lisboa, Business Res Unit, Lisbon, PortugalInst Univ Lisboa, Business Res Unit, Lisbon, Portugal
Duarte, Ana Patricia
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Ribeiro, Neuza
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Inst Politecn Leiria, Ctr Appl Res Management, Leiria, PortugalInst Univ Lisboa, Business Res Unit, Lisbon, Portugal
Ribeiro, Neuza
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Semedo, Ana Suzete
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h-index: 0
机构:
Univ Algarve, Sch Management Hospitality & Tourism, Portimao, Portugal
Univ Coimbra, Ctr Business & Econ Res, Coimbra, PortugalInst Univ Lisboa, Business Res Unit, Lisbon, Portugal
Semedo, Ana Suzete
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Gomes, Daniel Roque
论文数: 0引用数: 0
h-index: 0
机构:
Escola Super Educ Coimbra, Inst Politecn Coimbra, Coimbra, Portugal
Univ NOVA, NOVA Inst Commun, Lisbon, PortugalInst Univ Lisboa, Business Res Unit, Lisbon, Portugal
机构:
Inst Univ Lisboa, Business Res Unit, Lisbon, PortugalInst Univ Lisboa, Business Res Unit, Lisbon, Portugal
Duarte, Ana Patricia
;
Ribeiro, Neuza
论文数: 0引用数: 0
h-index: 0
机构:
Inst Politecn Leiria, Ctr Appl Res Management, Leiria, PortugalInst Univ Lisboa, Business Res Unit, Lisbon, Portugal
Ribeiro, Neuza
;
Semedo, Ana Suzete
论文数: 0引用数: 0
h-index: 0
机构:
Univ Algarve, Sch Management Hospitality & Tourism, Portimao, Portugal
Univ Coimbra, Ctr Business & Econ Res, Coimbra, PortugalInst Univ Lisboa, Business Res Unit, Lisbon, Portugal
Semedo, Ana Suzete
;
Gomes, Daniel Roque
论文数: 0引用数: 0
h-index: 0
机构:
Escola Super Educ Coimbra, Inst Politecn Coimbra, Coimbra, Portugal
Univ NOVA, NOVA Inst Commun, Lisbon, PortugalInst Univ Lisboa, Business Res Unit, Lisbon, Portugal