Understanding factors influencing the adoption of a mobile platform of medical and senior care in China

被引:15
作者
Xiong, Jie [1 ,2 ]
Zuo, Meiyun [2 ,3 ]
机构
[1] Beijing Wuzi Univ, Sch Informat, Beijing 101149, Peoples R China
[2] Renmin Univ China, Res Inst Smart Sr Care, Beijing 100872, Peoples R China
[3] Renmin Univ China, Sch Informat, Beijing 100872, Peoples R China
关键词
Mobile health; Technology adoption; Perceived value; Perceived benefit; Perceived sacrifice; MODERATING ROLE; HEALTH-CARE; PERCEIVED USEFULNESS; PRIVACY CONCERNS; INTERNET; ACCEPTANCE; SERVICES; MHEALTH; APP; PERSPECTIVE;
D O I
10.1016/j.techfore.2022.121621
中图分类号
F [经济];
学科分类号
02 ;
摘要
A mobile platform of medical and senior care (MPMSC) is a platform that provides users with one-stop medical and senior care services. Although an MPMSC presents users with multiple benefits, there is insufficient understanding of the factors motivating users to adopt such new platforms. Focusing on the characteristics of an MPMSC, this study develops a research model based on the value-based adoption model and uses the partial least squares technique to analyze data collected from a sample of 215 potential users to validate its model. The results reveal that perceived value is a predictor in explaining users' intention to adopt an MPMSC; perceived service usefulness and perceived service complementarity positively impact perceived value; perceived service fee negatively impacts perceived value; legal concerns negatively impact users' adoption intention. These findings can enhance our understanding of the factors influencing the adoption of an MPMSC and facilitate the implementation of an MPMSC.
引用
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页数:10
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