Health and performance consequences of office ergonomic interventions among computer workers

An investigation of the effects of office ergonomics interventions on musculoskeletal health and group performance among computer knowledge workers was conducted. A flexible workspace and office ergonomics training program were designed and created. It was hypothesized that the training and workplace intervention would allow the worker to more effectively use their workspace through increased office ergonomics knowledge and skills. Following the intervention, there was a significant decrease in self-reported musculoskeletal disorders for the experimental group who had a workplace change and received ergonomic training relative to a workplace change-only group and a control group. Business process efficiency analyses revealed that both the workspace and training interventions significantly contributed to reductions in the time required to complete the business processes that were tracked.