Interlibrary loan is the new reference: reducing barriers, providing access and refining services

被引：4

作者：

Buchanan, Sherry ^{[1
]}

机构：

[1] Portland State Univ, Portland, OR 97207 USA

来源：

INTERLENDING & DOCUMENT SUPPLY | 2009年 / 37卷 / 04期

关键词：

Resource management; Interlending; Employees; Document delivery; Resource sharing;

D O I：

10.1108/02641610911006247

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

Purpose - This paper aims to describe new technologies affecting discovery and delivery and to examine how the explosion of full text sources is pushing interlibrary loan staff toward new roles. Design/methodology/approach - The paper's approach takes the form of a descriptive analysis. Findings - Interlibrary loan staff are becoming expert searchers, providing reference service and refining best practices to better serve our patrons. Resources are described to enhance services. Originality/value - The paper provides a window on the changing roles of interlibrary loan staff.

引用

页码：168 / 170

页数：3