Remote assessment in adults with Autism or ADHD: A service user satisfaction survey

被引:18
作者
Adamou, Marios [1 ]
Jones, Sarah L. [1 ,2 ]
Fullen, Tim [2 ]
Galab, Nazmeen [2 ]
Abbott, Karl [2 ]
Yasmeen, Salma [2 ]
机构
[1] Univ Huddersfield, Huddersfield, W Yorkshire, England
[2] South West Yorkshire Partnership NHS Fdn Trust, Wakefield, England
关键词
D O I
10.1371/journal.pone.0249237
中图分类号
O [数理科学和化学]; P [天文学、地球科学]; Q [生物科学]; N [自然科学总论];
学科分类号
07 ; 0710 ; 09 ;
摘要
Advances in digital health have enabled clinicians to move away from a reliance on face to face consultation methods towards making use of modern video and web-based conferencing technology. In the context of the COVID-19 pandemic, remote telecommunication methods have become much more common place in mental health settings. The current study sought to investigate whether remote telecommunication methods are preferable to face to face consultations for adults referred to an Autism and ADHD Service during the COVID-19 pandemic. Also, whether there are any differences in preferred consultation methods between adults who were referred for an assessment of Autism as opposed to ADHD. 117 service users who undertook assessment by the ADHD and Autism Service at South West Yorkshire NHS Partnership Foundation Trust from April to September 2020 completed an adapted version of the Telehealth Usability Questionnaire (TUQ). Results demonstrated that service users found remote telecommunication to be useful, effective, reliable and satisfactory. Despite this, almost half of service users stated a general preference for face to face consultations. There was no difference in the choice of methods of contact between Autism and ADHD pathways. Remote telecommunication methods were found to be an acceptable medium of contact for adults who undertook an assessment of Autism and ADHD at an NHS Service during the COVID-19 pandemic.
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页数:14
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