Local Innovation Policies in Services: The Role of Local Governments in the Implementation of e-Administration

This article constructs an analytical framework to investigate the development of electronic administration (e-Administration) recently implemented by the French communes. The existing literature and studies on e-administration generally focus on progress at national level. However, online public services are being developed at the level of communes in France level, resulting in fundamental changes which are fundamental regarding the relation between the administration and citizens. This article describes the context of these recent developments, identifies a priori indicators of the efforts made by the communes to develop local e-Administration, and tests the implication of the socio economic context on strategies implemented by the communes.