Climate Uniformity: Its Influence on Team Communication Quality, Task Conflict, and Team Performance

被引:95
作者
Gonzalez-Roma, Vicente [1 ]
Hernandez, Ana [1 ]
机构
[1] Univ Valencia, IDOCAL, Valencia 46010, Spain
关键词
team climate; climate uniformity; team task conflict; team communication quality; team performance; INTERRATER RELIABILITY; SOCIAL IDENTITY; WORK TEAMS; ANTECEDENTS; DIVERSITY; AGREEMENT; MEDIATION; JUSTICE; ORGANIZATIONS; INTEGRATION;
D O I
10.1037/a0037868
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
We investigated whether climate uniformity (the pattern of climate perceptions of organizational support within the team) is related to task conflict, team communication quality, and team performance. We used a sample composed of 141 bank branches and collected data at 3 time points. The results obtained showed that, after controlling for aggregate team climate, climate strength, and their interaction, a type of nonuniform climate pattern (weak dissimilarity) was directly related to task conflict and team communication quality. Teams with weak dissimilarity nonuniform patterns tended to show higher levels of task conflict and lower levels of team communication quality than teams with uniform climate patterns. The relationship between weak dissimilarity patterns and team performance was fully mediated by team communication quality.
引用
收藏
页码:1042 / 1058
页数:17
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