The Theoretical Framework and Empirical Research of Interest-Oriented Sales Based on Customer Perceived Value

被引:0
作者
Chen, Jingdong [1 ]
Gao, Xiaoqian [1 ]
机构
[1] Xian Univ Technol, Sch Econ & Management, Xian 710054, Peoples R China
来源
EBM 2010: INTERNATIONAL CONFERENCE ON ENGINEERING AND BUSINESS MANAGEMENT, VOLS 1-8 | 2010年
关键词
Sale; Customer Perceived Value; Perception; Communication;
D O I
暂无
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Sales of subject and object for the exchange process is subject to achieve the object of maximizing the perceived value of the process of competition in the market today. And this is mainly based on customer perceived value of competition. In this paper, in order to explore the features and elements of marketing communication, cognitive psychology customers start with the use of customer satisfaction theory, developed based on the perceived interests of the customer value-oriented sales theoretical framework, and the actual data for the enterprise as a research object. As a result, we construct structural equation modeling, validation the satisfaction of the customer perceived value and impact of the extent of the impact of the mechanism and reveal an intermediary effect of customer satisfaction.
引用
收藏
页码:2266 / 2269
页数:4
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