Beyond computation: Information technology, organizational transformation and business performance

被引:1277
作者
Brynjolfsson, E [1 ]
Hitt, LM
机构
[1] MIT, Alfred P Sloan Sch Management, Cambridge, MA 02139 USA
[2] MIT, Ctr E Business, Cambridge, MA 02139 USA
[3] Univ Penn, Wharton Sch, Philadelphia, PA 19104 USA
关键词
D O I
10.1257/jep.14.4.23
中图分类号
F [经济];
学科分类号
02 ;
摘要
To understand the economic value of computers, one must broaden the traditional definition of both the technology and its effects. Case studies and firm-level econometric evidence suggest that: 1) organizational "investments" have a large influence on the value of IT investments; and 2) the benefits of IT investment are often intangible and disproportionately difficult to measure. Our analysis suggests that the link between IT and increased productivity emerged well before the recent surge in the aggregate productivity statistics and that the current macroeconomic productivity revival may in part reflect the contributions of intangible capital accumulated in the past.
引用
收藏
页码:23 / 48
页数:26
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