Cyberbullying, internet and SNS usage types, and perceived social support: a comparison of different age groups

This study examined the relationship between cyberbullying and perceived social support, usage of the internet, and usage of social networking services (SNS). Whereas previous research has generally focused on adolescents, the current study attempted a comparative analysis among groups of adolescents, university students, and working adults. The analysis showed a positive relationship between usage of the internet for information and cyberbullying victimization, as well as a negative relationship between the usage of SNS for reading purposes and cyberbullying perpetration and victimization. Experiences with cyberbullying as perpetrator and victim were found to be more numerous with higher numbers of online friends, while a negative relationship was observed between offline perceived social support and acts of cyberbullying. For the adolescent group, acts of cyberbullying were more common with less reading of SNS. For university students, a positive relationship was found between perceived social support and acts of perpetration and victimization. For working individuals, acts of perpetration and victimization were found to be more common with larger numbers of online and offline friends. In all three groups, a negative relationship was found between acts of cyberbullying and offline perceived support. Theoretical and managerial implications as well as directions for future research are discussed.