Survey of Emotions in Human-Robot Interactions: Perspectives from Robotic Psychology on 20 Years of Research

被引:93
作者
Stock-Homburg, Ruth [1 ]
机构
[1] Tech Univ Darmstadt, Mkt & HR, Hochschulstr 1, D-64289 Darmstadt, Germany
关键词
Survey; Review; Human-robot interaction (HRI); Emotions; Social robots; Artificial emotions; BODY LANGUAGE; SOCIAL ROBOTS; T-TEST; RECOGNITION; BEHAVIOR; MODEL; ATTITUDES; COMMUNICATION; EXPRESSIONS; METHODOLOGY;
D O I
10.1007/s12369-021-00778-6
中图分类号
TP24 [机器人技术];
学科分类号
080202 ; 1405 ;
摘要
Knowledge production within the interdisciplinary field of human-robot interaction (HRI) with social robots has accelerated, despite the continued fragmentation of the research domain. Together, these features make it hard to remain at the forefront of research or assess the collective evidence pertaining to specific areas, such as the role of emotions in HRI. This systematic review of state-of-the-art research into humans' recognition and responses to artificial emotions of social robots during HRI encompasses the years 2000-2020. In accordance with a stimulus-organism-response framework, the review advances robotic psychology by revealing current knowledge about (1) the generation of artificial robotic emotions (stimulus), (2) human recognition of robotic artificial emotions (organism), and (3) human responses to robotic emotions (response), as well as (4) other contingencies that affect emotions as moderators.
引用
收藏
页码:389 / 411
页数:23
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