On the Cognitive Effectiveness of Routing Symbols in Process Modeling Languages

被引：0

作者：

Figl, Kathrin ^{[1
]}

Mendling, Jan ^{[2
]}

Strembeck, Mark ^{[1
]}

Recker, Jan ^{[3
]}

机构：

[1] Vienna Univ Econ & Business, A-1090 Vienna, Austria

[2] Humboldt Univ, Berlin 10099, Germany

[3] Queensland Univ Technolo, Brisbane, Qld 4000, Australia

来源：

BUSINESS INFORMATION SYSTEMS, PROCEEDINGS | 2010年 / 47卷

关键词：

Process modeling; cognitive analysis; UML; YAWL; BPMN; EPCs; OR-JOINS; LOAD; WORKFLOWS; WORDS;

D O I：

暂无

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Process models provide visual support for analyzing and improving complex organizational processes. In this paper, we discuss differences of process modeling languages using cognitive effectiveness considerations, to make statements about the ease of use and quality of user experience. Aspects of cognitive effectiveness are of importance for learning a modeling language, creating models, and understanding models. We identify the criteria representational clarity, perceptual discriminability, perceptual immediacy, visual expressiveness, and graphic parsimony to compare and assess the cognitive effectiveness of different modeling languages. We apply these criteria in an analysis of the routing elements of UML Activity Diagrams, YAWL, BPMN, and EPCs, to uncover their relative strengths and weaknesses from a quality of user experience perspective. We draw conclusions that are relevant to the usability of these languages in business process modeling projects.

引用

页码：230 / +

页数：3

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