Technical Product-Service Systems-A Business Opportunity for Machine Industry

被引：8
作者：
Salwin, Mariusz [1 ]
Gladysz, Bartlomiej [1 ]
Santarek, Krzysztof [1 ]
机构：
[1] Warsaw Univ Technol, Inst Prod Syst Org, Fac Prod Engn, Warsaw, Poland
来源：
ADVANCES IN MANUFACTURING (MANUFACTURING 2017) | 2018年
关键词：
Servicizing; Servicization; Product-service system; Technical product-service system; PSS;
D O I：
10.1007/978-3-319-68619-6_26
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
The aim of this paper is to present an idea of servicization and technical product-service systems. General assumptions, trends, and challenges in business, customer expectations, and manufacturing leading to the need and trend of servicization of economies and production sectors in particular are discussed. Product-service systems characteristics and typologies are discussed. Selected examples of product-service systems are presented. New concept of a technical product-service system was proposed for a manufacturer of moulds. Presented example shows properties that characterize technical product-service systems in relation to a set of services proposed for a manufacturer of moulds. Characteristics of systems were discussed to show possible benefits for a manufacturer of moulds, as well as its customers.
引用
收藏
页码：269 / 278
页数：10
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