共 216 条
[22]
Balmer J., 2003, European Journal of Marketing, V37, P972, DOI DOI 10.1108/03090560310477627
[23]
Balmer J.M.T., 1999, J MARKET MANAG, V15, P69, DOI [10.1362/026725799784870441, DOI 10.1362/026725799784870441]
[24]
Balmer J.M.T., 2007, International Studies of Management Organization, V37, P20, DOI [https://doi.org/10.2753/IMO0020-8825370401, DOI 10.2753/IMO0020-8825370401]
[25]
Balmer J.M.T., 2001, Corporate Reputation Review, V4, P11, DOI [10.1057/palgrave.crr.1540129, DOI 10.1057/PALGRAVE.CRR.1540129]
[26]
Balmer J.M. T., 1995, Journal of General Management, V21, P24
[27]
Balmer J.M. T., 1998, J MARKET MANAG, V14, P963, DOI DOI 10.1362/026725798784867536
[28]
Balmer J.M.T., 2001, Journal of General Management, V27, P1, DOI DOI 10.1177/030630700102700101
[30]
Balmer JMT, 2013, J BRAND MANAG, V20, P723, DOI 10.1057/bm.2013.15