New IP-based technologies for supporting integrated voice and broadband data services over a single link are providing competitive carriers the opportunity to aggressively attack new markets. However, to deliver a comprehensive and competitively priced set of services, carriers must be able to manage QoS. MPLS provides the best alternative for managing QoS and Class of Service (CoS) for IP-based services. This presentation will discuss how carriers can use MPLS to prioritize traffic and provision network bandwidth in order to offer integrated voice/data services, differentiated services and service level agreements.