Construction of a Benchmark for the User Experience Questionnaire (UEQ)

被引：401

作者：

Schrepp, Martin ^{[1
]}

Hinderks, Andreas ^{[2
]}

Thomaschewski, Joerg ^{[2
]}

机构：

[1] SAP AG, Walldorf, Germany

[2] Univ Appl Sci Emden Leer, Emden, Germany

来源：

INTERNATIONAL JOURNAL OF INTERACTIVE MULTIMEDIA AND ARTIFICIAL INTELLIGENCE | 2017年 / 4卷 / 04期

关键词：

User Experience; UEQ; Questionnaire; Benchmark;

D O I：

10.9781/ijimai.2017.445

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

Questionnaires are a cheap and highly efficient tool for achieving a quantitative measure of a product's user experience (UX). However, it is not always easy to decide, if a questionnaire result can really show whether a product satisfies this quality aspect. So a benchmark is useful. It allows comparing the results of one product to a large set of other products. In this paper we describe a benchmark for the User Experience Questionnaire (UEQ), a widely used evaluation tool for interactive products. We also describe how the benchmark can be applied to the quality assurance process for concrete projects.

引用

页码：40 / 44

页数：5

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