THE STATE OF THE ART OF EMOTIONAL ADVERTISING IN TOURISM: A NEUROMARKETING PERSPECTIVE

被引:8
作者
De-Frutos-Arranz, Sara [1 ]
Blasco Lopez, Maria-Francisca [2 ]
机构
[1] Univ Complutense Madrid, Fac Econ & Business, Campus Somosaguas, Madrid 28223, Spain
[2] Univ Complutense Madrid, Fac Commerce & Tourism, Madrid, Spain
来源
TOURISM REVIEW INTERNATIONAL | 2022年 / 26卷 / 02期
关键词
Emotions; Advertising; Tourism; Destination marketing; Consumer neuroscience; Neuromarketing; EYE-TRACKING; CONSUMER NEUROSCIENCE; DESTINATION; ATTENTION; IMPACT; COMMERCIALS; RESPONSES; PLEASURE; AROUSAL; APPEALS;
D O I
10.3727/154427221X16317419620246
中图分类号
F [经济];
学科分类号
02 ;
摘要
Due to increasing competition in the tourism sector, destinations struggle to attract the attention of potential visitors through advertising. This article addresses the influence of emotions in tourism advertising, arguing that they are an effective predictor of individual behavior, and essential in destination choices, which have an important unconscious component. This bibliometric work discusses the role of emotional advertising, reviews the literature in order to describe the current state of knowledge in tourism and neuromarketing, and assess the valuable findings made by recent years due to advances in neuroscience. The literature review provided an in-depth understanding on how neuromarketing contributes to reveal tourists' implicit emotional responses that affect subsequent decision marking and seek to prove that neuromarketing research can increase tourism competitiveness through providing data to conduct more efficient campaigns. Consequently. the field is an important subject for further research and several lines of future investigation have been identified.
引用
收藏
页码:139 / 162
页数:24
相关论文
共 119 条
[1]   What we feel and why we buy: the influence of emotions on consumer decision-making [J].
Achar, Chethana ;
So, Jane ;
Agrawal, Nidhi ;
Duhachek, Adam .
CURRENT OPINION IN PSYCHOLOGY, 2016, 10 :166-170
[2]   The impact of destination images on tourists' decision making A technological exploratory study using fMRI [J].
Al-Kwifi, Osama Sam .
JOURNAL OF HOSPITALITY AND TOURISM TECHNOLOGY, 2015, 6 (02) :174-194
[3]  
Aliyeva Z., 2017, J GEOGRAPHY ENV MANA, V47, DOI [10.26577/JGEM.2018.2.442, DOI 10.26577/JGEM.2018.2.442]
[4]  
[Anonymous], 2015, INFORM COMMUNICATION, DOI DOI 10.1007/978-3-319-14343-9_26
[5]  
Araujo C., 2018, REV TURISMO DESENVOL, V27, P745
[6]   Do tourists notice social responsibility information? [J].
Babakhani, Nazila ;
Randle, Melanie ;
Dolnicar, Sara .
CURRENT ISSUES IN TOURISM, 2020, 23 (05) :559-571
[7]   The role of emotions in marketing [J].
Bagozzi, RP ;
Gopinath, M ;
Nyer, PU .
JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, 1999, 27 (02) :184-206
[8]   Exploring Ad-Elicited Emotional Arousal and Memory for the Ad Using fMRI [J].
Bakalash, Tomer ;
Riemer, Hila .
JOURNAL OF ADVERTISING, 2013, 42 (04) :275-291
[9]  
Barrera Ortegon A. del P., 2019, PERSPECTIVAS DESAFIO, DOI [10.22490/9789586516389.07, DOI 10.22490/9789586516389.07]
[10]   My destination in your brain: A novel neuromarketing approach for evaluating the effectiveness of destination marketing [J].
Bastiaansen, Marcel ;
Straatman, Sebastiaan ;
Driessen, Eric ;
Mitas, Ondrej ;
Stekelenburg, Jeroen ;
Wang, Lin .
JOURNAL OF DESTINATION MARKETING & MANAGEMENT, 2018, 7 :76-88