Virtual Work Meetings During the COVID-19 Pandemic: The Good, Bad, and Ugly

被引：160
作者：
Karl, Katherine A. [1 ]
Peluchette, Joy V. [2 ]
Aghakhani, Navid [1 ]
机构：
[1] Univ Tennessee, Gary W Rollins Coll Business, 615 McCallie Ave, Chattanooga, TN 37403 USA
[2] Lindenwood Univ, Management, St Charles, MO USA
来源：
SMALL GROUP RESEARCH | 2022年 / 53卷 / 03期
关键词：
virtual meeting; videoconferencing; remote work; TASK;
D O I：
10.1177/10464964211015286
中图分类号：
B849 [应用心理学];
学科分类号：
040203 ;
摘要：
This study focuses on the good, the bad and the ugly of using videoconferencing for work-related meetings during the COVID-19 pandemic. Using a text mining process and qualitative content analysis of 549 comments posted to a LinkedIn online discussion board, we identified six key themes; three were tied to camera and microphone issues, two involved eating and meeting management issues, and one dealt with work-from-home issues. These themes are discussed in relationship to media naturalness theory and meeting science. Because widespread use of videoconferencing will likely continue, we provide guidance for workplace policies/practices and suggest directions for future research.
引用
收藏
页码：343 / 365
页数：23
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