THE ROLE OF ARTIFICIAL INTELLIGENCE RECRUITMENT AND QUALITY TO EXPLAIN THE PHENOMENON OF EMPLOYER REPUTATION

被引:19
作者
Kot, Sebastian [1 ,2 ]
Hussain, Hafezali Iqbal [3 ,4 ]
Bilan, Svitlana [5 ,6 ]
Haseeb, Muhammad [3 ]
Mihardjo, Leonardus W. W. [7 ]
机构
[1] Czestochowa Tech Univ, Management Fac, Czestochowa, Poland
[2] Univ Johannesburg, Coll Business & Econ, Johannesburg, South Africa
[3] Taylors Univ, Taylors Business Sch, Subang Jaya, Malaysia
[4] Univ Econ & Human Sci Warsaw, Warsaw, Poland
[5] Univ Econ & Innovat Lublin, Lublin, Poland
[6] Al Farabi Kazakh Natl Univ, Alma Ata, Kazakhstan
[7] Bina Nusantara Univ, Jalan Hang Lekir I 6, Jakarta 10270, Indonesia
关键词
artificial intelligence (AI); artificial intelligence recruitment (AIR); artificial intelligence quality (AIQ); artificial intelligence adoption (AIadopt); employer reputation (ER); human resource management (HRM); CUSTOMER SATISFACTION; SERVICE QUALITY; MANAGEMENT; ADOPTION; SIGNAL; MODEL;
D O I
10.3846/jbem.2021.14606
中图分类号
F [经济];
学科分类号
02 ;
摘要
The prime contribution of current research entails the explanation of role of artificial intelligence based human resource management function to determine the employer reputation among pharmaceutical industry of Indonesia. The study intends to examine the empirically investigation the role and impact of artificial intelligence-based recruitment and artificial intelligence-based quality to determine the employer reputation with mediating role of artificial intelligence adoption. The study contributes to the body of knowledge and claims to be novel in explaining the AI based HR function to explain the phenomenon of employer reputation. The study examined the empirical investigation between AI based recruitment and AI based quality to influence the AI adoption that further predicts the phenomenon of employer reputation. The study was conducted on pharmaceutical industry of Indonesia and convenience sampling was used for data collected and Smart-PLS was utilized for data analysis. The study found that AI based recruitment and quality significantly influences the AI adoption and further it influences the employer reputation. The mediation role of artificial intelligence adoption is significant where it is found that artificial intelligence mediates the relationship between artificial intelligence recruitment and employer reputation, with similar significant mediation role between artificial intelligence quality and employer reputation.
引用
收藏
页码:867 / 883
页数:17
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