From know-how to show-how? Questioning the role of information and communication technologies in knowledge transfer

被引：329

作者：

Roberts, J ^{[1
]}

机构：

[1] Northumbria Univ, Sch Social Polit & Econ Sci, Div Econ, Newcastle Upon Tyne NE1 8ST, Tyne & Wear, England

来源：

TECHNOLOGY ANALYSIS & STRATEGIC MANAGEMENT | 2000年 / 12卷 / 04期

关键词：

D O I：

10.1080/713698499

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

This paper explores and critically reviews the ability of Information and Communication Technologies (ICTs) to improve the transferability of knowledge. The aim here is to look beyond knowledge transfer at a general level. By distinguishing between codified knowledge and tacit knowledge, a more thorough understanding of knowledge transfer is sought, and in particular of the role of ICTs in this process. ICTs favour the transfer of knowledge that can be codified and reduced to data. Of central concern here is what role, if any, do ICTs have in the transfer of tacit knowledge? This paper raises issues concerning the relationship between knowledge transfer, ICTs and trust.

引用

页码：429 / 443

页数：15