Methodology for Analysis and Quantitative Evaluation of Teaching Quality in University Subjects

This work describes a general method to quantitatively evaluate the teaching quality of a subject by taking into account the main factors that intervene in the educational process (companies, teachers, students, etc.). The proposed methodology, based on the concatenation of the four "Houses of Quality" of the "Quality Function Deployment" (QFD), is applicable to any university subject. Through an integrated matrix development of the four quality houses, a vector has been obtained (q(4)(->)) that integrates in its definition the entire teaching process of a university subject. Therefore, from this vector, a representative parameter of the teaching quality has been defined, namely, the "Teaching Value", which globally quantifies the teaching of a university subject. Likewise, and in a complementary manner, the overall effectiveness of teaching has been established (eta(global)), which is defined as the geometric mean of the product of the efficiencies of the four Houses of Quality and allows the determination of the current performance of teaching and its margin for potential improvement. In particular, the use of the proposed methodology for the engineering course "Project Management" has allowed the teaching quality of this course to be determined (64.2 Megapoints with an efficiency of 48.60%).