A Critical Success Factor Framework for Information Quality Management

被引:15
作者
Baskarada, Sasa [1 ]
Koronios, Andy [1 ]
机构
[1] Univ S Australia, Sch Informat Technol & Math Sci, Mawson Lakes, Australia
关键词
critical success factors; information quality management; data quality; information quality; case study; ethnography; interpretivism; constant comparative analysis; grounded theory approach; SYSTEMS; TECHNOLOGY; METHODOLOGY; IMPLEMENTATION; DIMENSIONS; KNOWLEDGE; ISSUES; MODEL; ERP;
D O I
10.1080/10580530.2014.958023
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Effective Information Quality Management (IQM) is still relatively poorly understood. As such, there is a gap in the literature regarding Critical Success Factors (CSFs) for IQM. This article presents 11 CSFs for effective IQM as identified through seven case studies and one ethnographic study. The CSF framework for IQM presented in this article adds to extant Information Systems (IS) theory, and may aid practitioners in the development of more effective IQM strategies.
引用
收藏
页码:276 / 295
页数:20
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