NEW INTERNET TECHNOLOGIES RESHAPING THE KNOWLEDGE MANAGEMENT PROCESSES - WEB 2.0 AS KM-ENHANCER

As the new Web 2.0 tools are changing the economics of doing business through the Internet, the rules for the flow of knowledge in the workplace are also transforming. Most organizations are trapped in the economics of formal learning approaches, which can be expensive, lime consuming, and inflexible. The economics of learning content are changing because organizations are tapping into the next source of enterprise learning content the learners (employees) themselves by empowering them to teach each other and benefit from the newly, effectively created knowledge pool in virtual community environments. With less organizational oversight, these groups can produce learning resources in a cheaper and more flexible way. Therefore this paper aims to analyze the knowledge management processes in the context of new emerging technologies or, more specifically, the technology's transforming role as an enhancer of knowledge creation, transfer and integration at an international level.