Developing service research - paving the way to transdisciplinary research

被引:45
作者
Gustafsson, Anders [1 ]
Hogstrom, Claes [1 ]
Radnor, Zoe [2 ]
Friman, Margareta [3 ,4 ]
Heinonen, Kristina [5 ]
Jaakkola, Elina [6 ]
Mele, Cristina [7 ]
机构
[1] Karlstad Univ, Serv Res Ctr, Business Adm, Karlstad, Sweden
[2] Univ Loughborough, Sch Business & Econ, Loughborough, Leics, England
[3] Karlstad Univ, Serv Res Ctr, Psychol, Karlstad, Sweden
[4] Karlstad Univ, Serv Res Ctr, Serv & Market Oriented Transport Res Grp SAMOT, Karlstad, Sweden
[5] Hanken Sch Econ, Dept Mkt, Helsinki, Finland
[6] Univ Turku, Turku Sch Econ, Turku, Finland
[7] Univ Naples Federico II, Dept Econ Management & Inst, Naples, Italy
关键词
Interdisciplinary research; Service research; Intradisciplinary research; Multidisciplinary research; Transdisciplinary research; VALUE CO-CREATION; MANAGEMENT; LOGIC; CONSTRUCTION; PERSPECTIVE; SCIENCE; FUTURE;
D O I
10.1108/JOSM-03-2015-0098
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Purpose - The purpose of this paper is to discuss how service, as an interdisciplinary area of research, can increase its potential for transdisciplinary contributions from the perspective of what signifies intra-, multi-, inter-, and transdisciplinary research. Design/methodology/approach - The essay first discusses common perspectives on the service concept before presenting a review on what signifies intra-, multi-, inter-, and transdisciplinary research. The emerging theoretical framework is followed by a discussion on the challenges and opportunities for service research in making interdisciplinary and transdisciplinary theoretical contributions. Findings - The research provides a typological framework for understanding intra-, multi-, inter-, and transdisciplinary service research and, implications related to how service research contributions can become increasingly inter- and transdisciplinary. Originality/value - The paper contributes to widening the scope of service research by focussing on how the domain can overcome hurdles and increase its potential for making theoretical contributions that are applicable across and beyond established research disciplines.
引用
收藏
页码:9 / 20
页数:12
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