A SCENARIO-BASED SIMULATION TOOL TO TEACH PRODUCT MANAGERS ORDER DECISION-MAKING IN THE ELECTRONIC COMPONENT INDUSTRY

This research demonstrates a scenario-based simulator we developed for an electronic component distributor to teach its product managers order decision-making. The simulator we developed is called "Order Decision Support System (ODSS)." We designed four scenarios to help students understand how ODSS simulator works. In addition, the system allows students to adjust the values of parameters in three different market situations (representing high, medium, and low market uncertainties respectively) and see how the changes of values affect the results. We expect that via using ODSS in training, junior product managers can learn quickly how to handle orders and make accurate order decisions in abnormal situations.