Patient satisfaction and patient experience are not interchangeable concepts

被引：27

作者：

Bull, Claudia ^{[1
]}

机构：

[1] Griffith Univ, Sch Nursing & Midwifery, Gold Coast Campus,1 Parkland Dr, Southport, Qld 4215, Australia

来源：

关键词：

D O I：

10.1093/intqhc/mzab023

中图分类号：

R19 [保健组织与事业（卫生事业管理）];

学科分类号：

摘要：

引用

页数：1

共 4 条

[1] Measuring Patient Experience: Concepts and Methods [J].

Ahmed, Faraz ;

Burt, Jenni ;

Roland, Martin .

[2]

Anufriyeva V, 2020, INT J QUAL HLTH CARE

[3] Measuring patients' experiences and outcomes [J].

Black, Nick ;

Jenkinson, Crispin .

BRITISH MEDICAL JOURNAL, 2009, 339 :b2495

Bull, Claudia ;

Byrnes, Joshua ;

Hettiarachchi, Ruvini ;

Downes, Martin .