Patient and Provider Satisfaction With Pediatric Urology Telemedicine Clinic

被引：8

作者：

Chrapah, Sandra ^{[1
]}

Becevic, Mirna ^{[1
,2
]}

Washington, Karla T. ^{[3
]}

Sheets, Lincoln R. ^{[1
,4
]}

Wallach, Emmanuelle ^{[1
]}

Chitima, Rebecca ^{[1
]}

Malm-Buatsi, Elizabeth ^{[5
]}

机构：

[1] Univ Missouri, Missouri Telehlth Network, 2800 Maguire Blvd, Columbia, MO 65212 USA

[2] Univ Missouri, Dept Dermatol, Columbia, MO USA

[3] Univ Missouri, Family & Community Med, Columbia, MO USA

[4] Univ Missouri, Dept Hlth Management & Informat, Columbia, MO USA

[5] Univ Missouri, Dept Urol, Columbia, MO USA

来源：

JOURNAL OF PATIENT EXPERIENCE | 2021年 / 8卷

关键词：

patient satisfaction; pediatrics; quality improvement; telehealth; physician engagement; clinician-patient relationship; access to care; telemedicine; TELEHEALTH; CARE;

D O I：

10.1177/2374373520975734

中图分类号：

R19 [保健组织与事业（卫生事业管理）];

学科分类号：

摘要：

The use of telemedicine continues to grow as more patients are receptive to this innovative way of providing health care. Multiple publications in telemedicine indicated high satisfaction for this service. This study focuses on the use of telemedicine in a pediatric urology clinic and examines 3 research questions: (1) How did patients' parents/guardians feel about their video appointments? (2) What were the experiences of novice telemedicine providers conducting postsurgical appointments via video? and (3) How did novice telemedicine providers' experiences compare to those of expert telemedicine providers?

引用

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