Nursing workers health and patient safety: the look of nurse managers

被引:4
作者
Pavan Baptista, Patricia Campos [1 ]
Pustiglione, Marcelo [2 ]
dos Santos Almeida, Mirian Cristina [3 ]
Andres Felli, Vanda Elisa
Alcantara Garzin, Ana Claudia [1 ,3 ]
Melleiro, Marta Maria [1 ]
机构
[1] Univ Sao Paulo, Sch Nursing, Dept Profess Guidance, Sao Paulo, SP, Brazil
[2] Hlth Surveillance Ctr, Dept Hlth State Sao Paulo, Occupat Hlth Surveillance Div, Sao Paulo, SP, Brazil
[3] Univ Sao Paulo, Sch Nursing, Grad Program Nursing Management, Sao Paulo, SP, Brazil
关键词
Nursing; Nursing Human Resources in the Hospital; Workers Health; Patient Safety; Human Resource Management in Hospitals; STRAIN PROCESSES; PROFESSIONALS; DISORDERS; WORKLOADS; WORKING;
D O I
10.1590/S0080-623420150000800017
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
Objective: To understand the perception of nurse managers about the relationship between nursing workers health and patient safety. Method: A qualitative survey was conducted using the social phenomenology approach of Alfred Schutz, accomplished through individual interviews with nine nurse managers from five Brazilian university hospitals. Results: Nurse managers' perception of the relationship between nursing workers health and patient safety was evidenced in the following categories: "The suffering to balance workers health and patient safety" and "Interventions in everyday work life". Conclusion: Managers' experience showed an everyday work life marked by suffering and concern, due to high rates of absenteeism and presenteeism resulting from illness and incapability of workers, and the need to ensure patient safety through qualified nursing care.
引用
收藏
页码:120 / 126
页数:7
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