Six Easy Steps on How to Create a Lean Sigma Value Stream Map for a Multidisciplinary Clinical Operation

被引：15

作者：

Lee, Emily ^{[1
]}

Grooms, Richard ^{[2
]}

Mamidala, Soumya ^{[3
]}

Nagy, Paul ^{[4
]}

机构：

[1] Johns Hopkins Univ Hosp, Dept Radiol, Baltimore, MD 21287 USA

[2] Med Univ S Carolina, Dept Radiol, Charleston, SC 29425 USA

[3] Johns Hopkins Med, Baltimore, MD USA

[4] Johns Hopkins Univ, Russell H Morgan Dept Radiol & Radiol Sci, Baltimore, MD USA

来源：

JOURNAL OF THE AMERICAN COLLEGE OF RADIOLOGY | 2014年 / 11卷 / 12期

关键词：

Value stream map; clinical operations; pediatric MRI general anesthesia; practice quality improvement;

D O I：

10.1016/j.jacr.2014.08.031

中图分类号：

R8 [特种医学]; R445 [影像诊断学];

学科分类号：

1002 ; 100207 ; 1009 ;

摘要：

Value stream mapping (VSM) is a very useful technique to visualize and quantify the complex workflows often seen in clinical environments. VSM brings together multidisciplinary teams to identify parts of processes, collect data, and develop interventional ideas. An example involving pediatric MRI with general anesthesia VSM is outlined. As the process progresses, the map shows a large delay between the fax referral and the date of the scheduled and registered appointment. Ideas for improved efficiency and metrics were identified to measure improvement within a 6-month period, and an intervention package was developed for the department.

引用

页码：1144 / 1149

页数：6