Workplace Bullying in Health Care Affects the Meaning of Work

被引:39
作者
MacIntosh, Judith [1 ]
Wuest, Judith [1 ]
Gray, Marilyn Merritt [1 ]
Cronkhite, Marcella [1 ]
机构
[1] Univ New Brunswick, Fac Nursing, Fredericton, NB E3B 5A3, Canada
基金
加拿大健康研究院;
关键词
abuse; emotional; grounded theory; health care professionals; health care; workplace; violence; women's health; BURNOUT; PREDICTOR; POWER; RISK; JOB;
D O I
10.1177/1049732310369804
中图分类号
R1 [预防医学、卫生学];
学科分类号
1004 ; 120402 ;
摘要
Our purpose in this grounded theory study was to explore the impact of workplace bullying (WPB) on women working in health care. We analyzed interviews with 21 women, professionals and nonprofessionals. The women experienced a change in their meaning of work (MOW) when they had experienced WPB, and they addressed this change through a process we called the shifting meaning of work. This process has three stages. The first, developing insight, involves recognizing causes of changed MOW as external. In the second stage, resisting, women defend against changed MOW by sustaining acceptable MOW and work performances, and by confronting causes. In the final stage, rebuilding, women try to adapt and modify approaches to work by coming to terms, adjusting work attitudes, and investing in self. We identified implications of this process for managing health and work issues with women, health care providers, and employers.
引用
收藏
页码:1128 / 1141
页数:14
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