Honor Among Thieves: The Interaction of Team and Member Deviance on Trust in the Team

被引:34
作者
Schabram, Kira [1 ]
Robinson, Sandra L. [2 ]
Cruz, Kevin S. [3 ]
机构
[1] Univ Washington, Foster Sch Business, Box 353226,4295 E Stevens Way East, Seattle, WA 98155 USA
[2] Univ British Columbia, Sauder Sch Business, Vancouver, BC, Canada
[3] Univ Richmond, Robins Sch Business, Richmond, VA 23173 USA
关键词
deviance; trust; teams; team configurations; member connection; ORGANIZATIONAL CITIZENSHIP BEHAVIOR; WORK GROUPS; BAD APPLES; PERFORMANCE; IMPACT; EXPERIENCE; LEADERSHIP; COGNITION; BUSINESS; TYPOLOGY;
D O I
10.1037/apl0000311
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
In this article, we examine member trust in deviant teams. We contend that a member's trust in his or her deviant team depends on the member's own deviant actions; although all members will judge the actions of their deviant teams as rational evidence that they should not be trusted, deviant members, but not honest members, can hold on to trust in their teams because of a sense of connection to the team. We tested our predictions in a field study of 562 members across 111 teams and 24 organizations as well as in an experiment of 178 participants in deviant and non-deviant teams. Both studies show that honest members experience a greater decline in trust as team deviance goes up. Moreover, our experiment finds that deviant members have as much trust in their deviant teams as honest members do in honest teams, but only in teams with coordinated rather than independent acts of deviance. in which deviant members engage in a variety of ongoing dynamics foundational to a sense of connection and affective-based trust.
引用
收藏
页码:1057 / 1066
页数:10
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