Evaluation of social accountability in hospital managers

被引:2
作者
Gorji, Hasan Abolghasem [1 ]
Niknam, Noureddin [2 ]
Ghaedchukamei, Zeinab [5 ]
Gharavinia, Abdulsamad [6 ]
Safari, Mehdi [3 ]
Elahi, Maasumeh [7 ]
Rahmati, Razie [7 ]
Mengelizadeh, Nezamaddin [8 ]
Aghaei, Nahid [9 ]
Ghojogh, Hamid Alaee [10 ]
Shakeri, Khosro [4 ]
机构
[1] Iran Univ Med Sci, Hlth Management & Econ Res Ctr, Sch Hlth Management & Informat Sci, Tehran, Iran
[2] Torbat Jam Fac Med Sci, Dept Publ Hlth, Torbat Jam, Iran
[3] Shahid Beheshti Univ Med Sci, Sch Publ Hlth & Safety, Dept Hlth Disaster & Emergencies, Tehran, Iran
[4] Tehran Emergency Ctr, Tehran, Iran
[5] Guilan Univ Med Sci, Dept Hlth Serv Management, Rasht, Iran
[6] Maraveh Tappeh Hlth Care Network, Dept Hlth Serv Management, Maraveh Tappeh, Iran
[7] Larestan Univ Med Sci, Sch Nursing, Dept Nursing, Larestan, Iran
[8] Larestan Univ Med Sci, Evaz Fac Hlth, Res Ctr Hlth, Dept Environm Hlth Engn, Larestan, Iran
[9] Mazandaran Univ Med Sci, Sch Nasibeh Nursing & Midwifery, Dept Med Surg Nursing, Sari, Iran
[10] Gonbad E Kavus Hlth Care Network, Dept Hlth Serv Management, Gonbad E Kavus, Iran
关键词
Hospital; manager; social accountability;
D O I
10.4103/jehp.jehp_359_20
中图分类号
G40 [教育学];
学科分类号
040101 ; 120403 ;
摘要
BACKGROUND: Today, hospitals need managers who, in addition to having the necessary skills for management and leadership, are accountable to stakeholders, especially the community. Accordingly, the purpose of this study was to evaluate the social accountability of managers of public and private hospitals in Tehran. MATERIALS AND METHODS: The present study is descriptive-analytical and cross-sectional and was performed on 155 managers of selected public and private hospitals in Tehran. The research tools included a demographic characteristic questionnaire and a researcher-made social accountability questionnaire for managers. Data analysis was performed using descriptive and inferential statistics in SPSS 22 software. RESULTS: The situation of social accountability in the managers of public hospitals was at a weak level and in the managers of private hospitals in Tehran was at a good level. In comparing the status of social accountability and its dimensions in the managers of public hospitals with the managers of private hospitals, the status of social accountability in the dimensions of human resource management, quality improvement, executive management, and overall social accountability were significantly different from each other (P <= 0.05). However, in terms of governance, the status of social accountability of public hospital managers was not significantly different from private hospitals (P >= 0.05). Overall, the results of social accountability in private hospitals were better than in public hospitals. CONCLUSION: The social response status of managers in private hospitals was better than public ones. Lack of attention of managers to social accountability affects the quality of other educational, health, and medical services. This fact raises the need for managers to pay more attention to the issue of social accountability.
引用
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页数:7
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