Police digital badges: exploratory study within National Police of Colombia

The accelerated rhythm with which technology advances globally brings with it new ways of human interaction in digital environments. This digital way of communicating and exchanging information has allowed the birth of digital badges in order to identify and recognize an achievement, a skill, a competence, abilities or another matter specific to that relationship. This study explores the feasibility conditions to implement a police digital badge system as a tool to identify, motivate, promote, provide feedback and recognize the competencies, skills and abilities of its members. Using a qualitative approach, this study establishes the emerging categories and subcategories and the main aspects necessary for their design and implementation. Taking into account the results obtained, it is concluded that a system of police digital badges (SIDPo) represents an institutional opportunity to innovate, validate and recognize the competencies, skills and abilities of the police professional in digital ecosystems, facilitating digital interaction with the community and the Colombian state in real time, especially in those events in which institutional achievements are unknown due to the rigidity of official communications.