Interactions between human and customer capital as an assumption for financial performance

This aim of this article is to analyze the relationship between human capital and customer capital in manufacturing companies in the Czech Republic. Customer capital is basically the one that brings revenues to the companies and thus increases financial performance, so it is therefore necessary to examine the factors that influence its level. As one of the major factors appear to be human capital. In order to verify this relationship, a questionnaire survey was done, where examined sample consisted of 777 manufacturing companies in the Czech Republic and research results are presented in this article.