Seeing the full picture? Technologically enabled multi-agency working in health and social care

被引:19
作者
Baines, Susan [1 ]
Wilson, Rob [3 ]
Walsh, Sarah [2 ]
机构
[1] Manchester Metropolitan Univ, Res Inst Hlth & Social Change, Manchester M15 6BH, Lancs, England
[2] Univ Newcastle, Social & Business Informat Grp, Ctr Knowledge Innovat Technol & Enterprise, Callaghan, NSW 2308, Australia
[3] Univ Newcastle, Sch Business, Callaghan, NSW 2308, Australia
关键词
STREET-LEVEL; INFORMATION; SERVICE; MODERNIZATION; MANAGEMENT; GOVERNMENT; CONTEXT; GENDER; UK;
D O I
10.1111/j.1468-005X.2009.00236.x
中图分类号
TB18 [人体工程学];
学科分类号
1201 ;
摘要
The implementation of local e-government in England touched all public services and affected front-line workers across local authorities and partner agencies. Professional 'cultures' are invoked rhetorically as barriers to the translation of this policy into practice. We propose that the concept of 'street-level bureaucrats' offers a more nuanced and grounded framework to think about local responses to centrally driven change.
引用
收藏
页码:19 / 33
页数:15
相关论文
共 57 条
[1]  
[Anonymous], LIV WELL LAT LIF REV
[2]  
[Anonymous], J MANAGEMENT ORG
[3]  
[Anonymous], 2005, TRANSF GOV EN TECHN
[4]  
[Anonymous], LOCAL EGOVERNMENT PR
[5]  
[Anonymous], 1999, Modernising Government
[6]  
[Anonymous], 2003, EV CHILD MATT
[7]  
[Anonymous], 3 AGE WELFARE HLTH S
[8]  
BAINES S, 2004, FRAMEWORK MULTIAGENC
[9]  
Banks P., 2002, PARTNERSHIPS PRESSUR
[10]   From automation to knowledge management: modernizing British government with ICTS [J].
Bellamy, C .
INTERNATIONAL REVIEW OF ADMINISTRATIVE SCIENCES, 2002, 68 (02) :213-230