A Five-Factor KMS Success Model

被引：0

作者：

Nyame, Gabriel ^{[1
]}

Qin, Zhiguang ^{[1
]}

机构：

[1] Univ Elect Sci & Technol China, Sch Informat & Software Engn, 2006 Xiyuan Ave, Chengdu 611731, Sichuan, Peoples R China

来源：

INTELLIGENT HUMAN SYSTEMS INTEGRATION 2020 | 2020年 / 1131卷

关键词：

Knowledge Management System; Knowledge innovation capability; Knowledge access control; Knowledge architecture and infrastructure; Factor presence and effectiveness; INFORMATION-SYSTEMS SUCCESS; KNOWLEDGE MANAGEMENT; INTEGRATION;

D O I：

10.1007/978-3-030-39512-4_171

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

We propose a KMS success model using five critical factors that must be present and effective. The factors are based on past and current Knowledge Management (KM) practices and review of Knowledge Management Systems (KMS) success literature. DeLone and McLean's Model is pivotal to our model, while Trist's suggestion in 1967 of the socio-technical perspective of organizations remains valid in explaining these factors. Management and leadership, knowledge sharing and transfer capability, knowledge architecture and infrastructure, knowledge innovation capability, and knowledge access control policy are the factor requirements and antecedents for KMS success. The paper analyzes the interconnectedness and relationships between the factors, and justifies factor presence and effectiveness contingent on tools for measuring KMS success in general or specifics.

引用

页码：1126 / 1131

页数：6

共 22 条

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