Competing pressures of risk and absorptive capacity potential on commitment and information sharing in global supply chains

Organizations' competitiveness and success are no longer dependent solely on their own performance, but rather are dependent on the competitiveness of the supply chains in which they participate. Increasingly, these supply chains are globally distributed introducing the possibility of greater benefits, as well as greater risk. This study examines the countervailing impact of a global supply chain partner's business-to-business e-commerce business risk and absorptive capacity on an organization's willingness to commit to and share information with that supply chain partner. We survey 207 organizations on their perceptions of specific offshore outsourcing and supply chain partners across dimensions of risk, absorptive capacity, commitment, and information sharing. The results support the theorized relationships indicating that a supply chain partner's increased levels of perceived risk has a strong negative effect on an organization's commitment and information sharing; conjointly, increases in a supply chain partner's absorptive capacity has a strong positive effect on commitment and information sharing. For both risk and absorptive capacity, commitment partially mediates the relationship with information sharing. Testing for systemic effects from geographical/cultural location on the relationship factors provides no evidence of a regional effect on measured items. European Journal of Information Systems (2010) 19, 134-152. doi: 10.1057/ejis.2009.49; published online 19 January 2010