Governance and Practices for Achieving Sustainable and Resilient Urban Water Services

Urban water services can be considered a part of municipal services, including the technical solution from water source to water treatment and distribution, and also wastewater collection, treatment, and discharge back to natural waters. The main aspect is how comprehensive water services concerning the whole society should be considered in urban development. This article emphasizes the necessary role of water services in community technical services and analyzes its critical functions. To keep urban water services on a sound environmental and health level even in externally or internally changing situations is considered sustainable and resilient. In our study, we used sequential PESTEL SWOT analysis to review the results of previous studies. The conclusions and recommendations are based on practices and governance of urban water services in Finland. Furthermore, the significance of water services for the economic development of a community cannot be ignored.